Compliance

Privacy Policy

How We Use and Protect Customer Information Commerce Mortgage does not share our customer information outside of our corporate family unless or required by applicable laws and regulations. You do not need to take any further action. Commerce Mortgage recognizes and respects your personal privacy rights. We realize that you entrust us with personal information, and we take this trust very seriously. It is our policy to maintain your information in a confidential manner and we are committed to providing our customers with the highest level of security and privacy regarding the collection and use of personal information. We want you to understand what information we collect, how we use it, and what we do to keep it secure. Information We Collect We collect publicly available information and nonpublic personal information that you provide from the following sources: Information we receive from you on applications or other forms; Information we receive from others, such as credit bureaus, appraisers, or employers; Information about other credit relationships when we verify personal information you have provided to us. How We Use and Disclose Information as Required by Law We use information collected to assess creditworthiness based on internal and investor mortgage guidelines to meet your credit goals. Information may be shared or used with our affiliates organized company for authorized purposes such as originating, funding and servicing mortgage loans. Commerce Mortgage does not sell or disclose personal non-public information with companies not affiliated with Commerce Mortgage. Commerce Mortgage does report certain statistical and transactional information as required by law and regulation. The primary laws that govern this issue on the federal level are the Gramm-Leach-Bliley Act of 1999; Regulation P, "Privacy of Consumer Financial Information"; and The Fair Credit Reporting Act, and Regulation C. We will be happy to provide or direct you to obtain information about these laws if you desire. How We Protect Your Information We limit access to customer information to only those employees who need the information to perform specific responsibilities. Access is permitted on a "need to know" basis. We have internal policies and electronic safeguards that prevent the sharing of information that is not required by an employee to complete their job functions. We train our employees to safeguard customer information and also incorporate internal policies that cover the unauthorized disclosure or use of that information. We require companies that we do business with to adhere to these standards. Affiliate Sharing Opt-Out The Fair Credit Reporting Act allows you the opportunity to limit the sharing of information within the Commerce Mortgage family of companies. If you would prefer that we not share "non-experience" information within the organization of companies, you may exercise your opt out provision. If you opt out of our sharing information within the Commerce Mortgage family of financial service organizations, we will only share information with affiliates relating solely to your transactions or other communications with us as disclosed in our Privacy Policy. Family of Companies The following is a list of affiliated companies to which this privacy policy applies are: Commerce Home Mortgage, and Street Smart Valuations, LLC. Balboa Pacific Insurance Services

THE FEDERAL EQUAL CREDIT OPPORTUNITY ACT

The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the bases of race, color, religion, national origin, sex, marital status, age (providing the applicant has the capacity to enter into a binding contract); because all or part of the applicants income derives from any public assistance program; or because applicant has in good faith exercised any right under the Consumer Credit Protection Act.

HOME MORTGAGE DISCLOSURE ACT

The Home Mortgage Disclosure Act requires institutions to report loan data by lending transacted and acquired each year. This includes geographic distribution of loans and applications; ethnicity, race, sex, and income of applicants and borrowers; and information about loan approvals and denials. This data is reported to the institution's primary regulator on an annual basis for loans and applications of the previous calendar year. If requested, lenders need to have the information available within 30 days of the request but not earlier than March 31st. To receive a copy of these data send a written request to: Commerce Home Mortgage Compliance Department 3130 Crow Canyon Place, Suite 400 San Ramon, CA 94583

Equal Housing Lender

The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the bases of race, color, religion, national origin, sex, marital status, age (providing the applicant has the capacity to enter into a binding contract); because all or part of the applicants income derives from any public assistance program; or because applicant has in good faith exercised any right under the Consumer Credit Protection Act.